Where will my order be delivered
1. Delivery timescales
If you place your order before 12 noon Monday to Friday, the goods will be despatched the same day. Orders received after 12 noon will be despatched the following working day.
If you have any queries relating to product availability then contact our Customer Services team.
2. Lost Packages
Please be aware that if we are not contacted within 30 days, an insurance claim cannot be made and thus you will be unable to claim any loss from Shock Line Shop.
Delivery Rates & Where We Deliver
1. Delivery rates
All orders will normally be delivered by TNT International Courier.
1. Shock Line Shop Packaging
Within the full range of packaging material all the card and paper is at least 60% recycled and all the packaging (tape included) is 100% recyclable. We currently run a 0.04% damage to consumer rate with this packaging which is industry leading.
We also conform to the European Union’s waste management regulations with our packaging; the regulation controls the packaging we send to the consumer ensuring that it is as minimal as possible and that all parts can be recycled by the consumer.
2. Different credit/debit card billing address
Your contact address must match your credit/debit card address. For this reason you may wish to provide a different delivery address.